Privacy Policy
Last updated: January 15, 2026
1. Introduction
ClanValor ("we", "us", or "our") operates the website clanvalor.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our consulting services. This policy is compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation as of 2026.
2. Information We Collect
We may collect the following categories of personal information: (a) Contact information you voluntarily provide through our contact form, including your full name, email address, and the content of your message; (b) Automatically collected technical data such as your IP address, browser type, device identifiers, operating system, and pages visited; (c) Cookies and similar tracking technologies as described in our Cookie Policy. We do not collect sensitive personal information such as financial account numbers, social insurance numbers, or health information through our website.
3. How We Use Your Information
We use the information we collect for the following purposes: to respond to your inquiries and provide requested consulting services; to improve and optimize our website's functionality and user experience; to analyze aggregate usage patterns and site performance; to comply with legal obligations under Canadian federal and provincial law; and to communicate updates about our programs and services, only where you have provided consent.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: with trusted service providers who assist in operating our website and conducting our business, subject to strict confidentiality agreements; when required by law, court order, or governmental regulation; to protect the rights, property, or safety of ClanValor, our users, or the public; and in connection with a merger, acquisition, or sale of assets, with prior notice to affected individuals.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Canadian law. Contact form submissions are retained for a maximum of 24 months following your last interaction with us. Anonymized analytical data may be retained indefinitely for statistical purposes.
6. Your Rights Under Canadian Law
Under PIPEDA and applicable provincial legislation, you have the right to: access your personal information held by us; request correction of inaccurate or incomplete information; withdraw consent for the collection, use, or disclosure of your personal information; and file a complaint with the Office of the Privacy Commissioner of Canada. To exercise any of these rights, please contact us at info@clanvalor.com.
7. Security Measures
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS 1.3, secure data storage practices, access controls limited to authorized personnel, and regular security assessments. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Our website is hosted within Canada. If you access our website from outside Canada, please be aware that your information may be transferred to and processed in Canada. By using our website, you consent to such transfer in accordance with this Privacy Policy and applicable Canadian law.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: ClanValor, 150 Elgin Street, Suite 400, Ottawa, ON K2P 1L4, Canada. Email: info@clanvalor.com. Phone: +1 (613) 555-0192.